Tradition of Excellence
We have a 60-plus year tradition of providing technical support of the highest standards to the graphic arts industry. Ongoing investment in technical training & development means that our technical team is kept up to date with the latest developments in technology.
Nationwide Service Team
We maintain a nationwide team of factory trained field service professionals who between them have in excess of 150 years of experience in the graphic arts industry. This team is a critical component of the "Integrated Print Solution" approach that we take when selling any piece of capital equipment. Whether it's installing or moving equipment, preventative or reactive maintenance of an electrical, mechanical or digital nature - you can be sure our team has the knowledge and the tools to complete the task in a professional and timely manner.
We have an extensive range of spare parts for all of the products that we sell and support.
We understand that every print business, the customer base it serves, and the demands that it will place on a piece of capital equipment, is unique. Therefore any "Integrated Print Solution" we provide needs to be supported in a way that is appropriate to: the type of equipment being purchased, how the equipment will be used and the criticality of the equipment to your business.
In our quest to provide flexible, meaningful and cost effective support, prior to any purchase, we will work with you to formulate a service agreement that will meet your specific requirements for post warranty support.
For high value items we generally recommend an "Extended Warranty". Available in parts only or parts & labour versions, an extended warranty is like an insurance policy as it provides protection against major failures or breakdowns for an agreed monthly fee.